WIC Policies And Procedures

Warning: Policy and procedure is currently in a state of transition and is being updated to support EBT, telehealth and other innovations resulting out of necessity to manage the pandemic. Please see the WIC Policy and Procedure Index for more information.

Policies and Procedures Index

Women Infants and Children (WIC) Policy and Procedure Index

General Administration

1.00 Program Management
1.01 Local Agency Selection and Disqualification
1.02 Abuse and Fraud Prevention and Investigation
1.03 Local Agency Monitoring
1.04 Confidentiality of Participant Records
1.05 Information System Management
1.06 Material Development and/or Requisition
1.07 Civil Rights
1.08 Translation and Interpretation

Financial Management

2.00 Proof of Financial Need
2.01 Local Agency Financial Management
2.02 Cost Allowability for Travel, Incentive Items, Tuition Reimbursement, and Renovations
2.03 Nutrition Education, Breastfeeding Promotion and Support, and Outreach Expenditure Requirements
2.04 Audit of Local Agencies
2.05 Equipment Purchases, Inventory and Disposition

Program Operations

3.00 Clinic Operations
3.01 Mobile Clinics
3.02 Local Agency Staffing
3.04 Caseload Management
3.05 Processing Standards and VOCs
3.06 Program Eligibility
3.08 TeleWIC Services
3.09 Services to Special Populations
3.10 EBT Card Management
3.11 Universal Precautions

Food Delivery System

4.00 Retail Store Management
4.01 Retail Store Quality Assurance
4.02 Training of WIC Vendors
4.03 Special Formula Distribution System

Nutrition and Breastfeeding Services

5.00 Nutrition and Risk Assessment
5.01 Nutrition Education and Counseling
5.02 Breastfeeding Promotion and Support
5.03 Formula Issuance for Breastfed Infants
5.04 Breastfeeding Peer Counselor Programs
5.05 Authorized Foods and Statewide Food List
5.06 Issuance of Food Packages
5.07 Food Package Tailoring
5.08 Infant Formula
5.09 Returned Formula Inventory
5.10 Exempt Infant Formula and WIC-Eligible Nutritionals

Outreach/Referrals

6.01 Local Agency Outreach Activities
6.02 Participant Referral System
6.03 Referral Agreements for Health Care Services
6.04 Outreach in Hospitals